Privacy Policy

Netty Nerd Privacy Policy

Introduction

Netty Nerd is dedicated to upholding your privacy and safeguarding your personal information in line with the Australian Privacy Principles and the Privacy Act 1988 (Cth). This Privacy Policy outlines how we handle personal information, including its collection, use, sharing, and storage. It applies to your interactions with our website and the services we provide. By using Netty Nerd's services, you consent to the terms laid out in this Privacy Policy.

Definitions

In this Privacy Policy:

• "Services" refer to Netty Nerd's offerings, which include but are not limited to physical netball coaching clinics, workshops, fitness and skills sessions, nutritional information, and the use of our website.
• "Physical      Clinics/Classes/Workshops" are in-person netball and fitness training sessions conducted by our coaches at various venues.
• "Site" refers to our website, located at www.nettynerd.com.

"We", "Us", and "Our" refer to Josephine Janz ABN 97 583 547 367

• trading as      Netty Nerd.
• "You", or "Your" means individuals accessing or using our Site or Services.

Collection of Personal Information

We collect personal information that you provide when using our Services or website. This may include:

• Contact details such as name, email address, and phone number.
• Information regarding your use of our Services.
• Any other personal details you choose to provide when interacting with us.

Use of Personal Information

Your personal information is used for purposes including:

• Providing and improving our Services.
• Communicating with you about our offerings or changes to our policies.
• Addressing inquiries and complaints.

Sharing of Personal Information

We may share your personal information with:

• Third-party service providers who assist us in delivering our Services.
• Regulatory or legal authorities if required by law.

Data Security

We are committed to ensuring the security of your personal information and take reasonable precautions to protect it from unauthorized access, modification, or disclosure.

Access to Your Information

You have the right to access the personal information we hold about you. If you wish to access or correct any of your personal data, please contact us using the details provided below.

Changes to Our Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Changes will take effect immediately upon being posted on our website.

Contact Us

For any questions or concerns about our Privacy Policy, or to manage your personal information, please contact us via the “Contact” section on www.nettynerd.com.

Minors

• Information Collection for Minors: If a parent, legal guardian, or another responsible person uses our Site or Services on behalf of a minor, Netty Nerd may collect personal information as part of this process.
• Authorization Warrant: By providing information about a minor, you warrant that you are authorized to do so by law, including obtaining all necessary consents.
• Responsibility for Monitoring: As the responsible adult, you are accountable for overseeing the minor’s access to and use of our Site and Services.
• Inclusion of Minor’s Information: References to 'your personal information' in this Privacy Policy include any information you provide about the minor.

What Personal Information Do We Collect?

When you interact with our Site or use our Services, we may collect a range of personal information, including but not limited to:

1. Contact Information: Your name, email address, postal address, phone number, and other relevant details about the Services we offer.
2. Financial Information: As required for transactions, this may include your bank account or credit card details.
3. Health and Fitness Information: Information related to your fitness levels or general health, as provided by you, particularly in the context of using our Services.
4. Participation in Sports Programs: Details about the sporting programs you participate in, including your involvement with schools, netball clubs, or other sporting associations.
5. Additional Personal Information: Any other personal information you provide us in connection with our Services, such as preferences, interests, inquiries, and purchase history.

What Personal Information Do We Collect?

When you interact with Netty Nerd’s website or use our Services, we may collect various types of personal information:

1. Registration Information: This includes information provided when you register on our Site, sign up for our Services, or engage with any aspect of Netty Nerd.

2. Contact Details: Your name, email address, physical address, phone number, and other relevant information that helps us provide our Services. This may also encompass your preferences, interests, inquiries, and any purchase history related to our Services.

3. Financial Information: We collect financial details such as your bank account or credit card information for processing payments related to our Services.

4. Health and Fitness Information: Any information you provide regarding your fitness level or general health, which is important for the safe and effective use of our Services.

5. Participation Details: Information about the sporting programs, clubs, or associations you participate in or have been affiliated with.

6. Additional Information: Any other personal information you provide in connection with our Services.

Data Collection During Website Visit:

· Technical Information: We may collect technical details such as your IP address, the date and time of your access to our Site, and the third-party websites from which you linked to our Site.

· Usage Data: This includes statistics on page views, traffic to and from our Site, and other transactional information related to your access to our Site.

· Cookies: Netty Nerd’s website may use “cookies” to enhance your user experience. Cookies help us monitor traffic patterns and serve you more efficiently if you revisit our Site. They do not identify you personally but your computer. You have the option to accept or reject cookies through your browser settings.

Information Collected from Other Sources:

· External Data Sources: In addition to the information you provide, we may obtain personal information from third parties or external sources, such as our partners or other members of your organization.

· Additional Information Gathering: This information may include, but is not limited to, additional contact details, participation in sporting events or programs, and any other data that assists us in improving our Services.

How Do We Use Personal Information?

Netty Nerd uses your personal information primarily to provide and enhance the Services offered to you. This includes, but is not limited to:

1. Service Delivery: Delivering personalized or group fitness plans, session plans,      coaching sessions, clinics, and other related services.
2. Health and Fitness Information: Providing you with health, fitness, and nutritional advice tailored to your needs and preferences.
3. Organizing Events: Facilitating participation in sessions, clinics, tours, and other events (both online and in-person).

Additionally, your personal information may be used for various purposes, including:

• Communication and Support: Verifying your identity, responding to inquiries, and contacting you as necessary.
• Promotional Activities: Sending news, updates, and promotional material about our Services or those of our partners, which might interest you.
• Monitoring and Profiling: Analyzing who is accessing our Site and using our Services, and profiling user types for service improvement.
• Operational Tasks: Managing accounts, processing payments, and conducting staff training.
• Improvement and Feedback: Improving our website and services, and addressing any feedback or complaints you might have.
• Legal Compliance: Complying with legal obligations, including those under the      Privacy Act.

To Whom Do We Disclose Personal Information?

We may share your personal information with:

• Authorized Third Parties: Parties to whom you have authorized us to disclose your personal information to.
• Affiliated Clubs and Associations: With your authorization, any school, netball, or other sporting clubs or associations you are a member of or affiliated with.
• Service Providers: Our suppliers and contractors who assist in providing services to you, under conditions of confidentiality and privacy.
• Your Organization: If you are part of an organization, to representatives of that organization.
• Professional Advisors: As necessary, to our legal and professional advisors.
• Law Compliance: Other third parties as required or permitted by law.

Overseas Disclosure:

• Currently, Netty Nerd does not disclose your personal information to overseas recipients. Any change in this policy will be communicated through appropriate channels.

Third-Party Services

• Links to Other Sites: Our Site may include links to external websites or services maintained by third parties (Third Party Services). These are provided for your convenience.
• Disclaimers for Third-Party Services: Netty Nerd does not control      Third Party Services and is not responsible for their content, including their suitability or safety. We neither endorse nor recommend any Third Party Services, nor do we vouch for the accuracy of the information, products, or services they offer.
• Independence in      Choice: You are encouraged to conduct your own research and exercise discretion when engaging with Third Party Services. Note that these services may use cookies, and it's your responsibility to review their privacy policies.

Can I Opt-Out of Providing Personal Information?

• Necessity of Personal      Information: Providing your personal information is a prerequisite for accessing and using our Site, as well as for us to offer you our Services. We also use your personal information to contact you for marketing or promotional purposes.
• Opting Out: If you prefer not to have your personal information used as described in this Privacy Policy, you can reach out to us. However, please be aware that opting out may restrict your ability to access or fully utilize our Services.
• Exceptions to Opt-Out: Even if you choose to opt out, we may still use or disclose your      information under certain circumstances:

• If we inform you of a specific use or disclosure and you do not object.
• For law enforcement or public security purposes.
• To enforce our Terms and Conditions.
• For public safety.
• If required by law.

Can I Opt-Out of Promotional and Marketing Content?

· Opting Out: You have the right to opt out of receiving direct marketing and promotional communications from Netty Nerd. This can be done by contacting us via email or phone, or through any simple opt-out mechanism we provide.

· Service-Integrated Promotions: Please note that some of our Services may inherently include direct marketing and promotional communications as part of the service offering. Consequently, opting out of all promotional communications might limit your ability to access or use certain aspects of our Site or Services.

· Account Settings for Notifications: Within our Site, you can choose not to receive future notifications from us by adjusting your user profile in your account settings. Additionally, our notification emails will typically include instructions for opting out of future communications.

Data Security, Storage and Retention

· Protecting Your Information: We commit to taking reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.

· Transmission Security: Remember that no data transmission over the internet is entirely secure. Therefore, any information you transmit to Netty Nerd is done at your own risk.

· Retention of Personal Information: We will store and retain your personal information for as long as necessary for the purposes outlined in this Privacy Policy, or as long as required by relevant laws. If it's no longer needed, we will take reasonable steps to destroy, delete, or de-identify your information.

· Deletion upon Request: If you request us to delete your personal information, we will do so within a reasonable time after your request, unless legal obligations require us to retain it for a longer period.

Access to, and Correction of, Your Personal Information

• Updating Information: We encourage you to regularly update us with your personal information to ensure that we hold accurate, current, and complete details about you. Keeping your information up-to-date helps us provide better services to you.
• Requests for Access or Correction: You are entitled to request access to or correction of your personal information that Netty Nerd holds. To protect your privacy, we may ask you to verify your identity before processing any such requests.
• No Fee for Requests: Requesting access to or correction of your personal information does not incur a fee. However, if there is a cost associated with providing you with access to your information (such as administrative costs for collating and providing access), we may charge a reasonable fee. This fee will be communicated to you in advance and is only applicable where legally permissible.
• Grounds for Refusal: In certain circumstances, we may refuse your request for access or correction. These situations include, but are not limited to:

• If access would unreasonably impact another person's privacy.
• If the information pertains to anticipated legal proceedings and is not accessible through those proceedings.
• If providing access would be unlawful or goes against any other legal requirements.
• If the request is frivolous or vexatious.

• Response to Refusal: If we decide not to provide access or make the requested correction, we will provide you with a written explanation. In cases where we make a correction, there may be instances where we are required to retain the original record.

Contact Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, have an inquiry about our privacy practices, or if you have a complaint regarding a breach of the Australian Privacy Principles, please contact our Privacy Officer at:

• Email: josiej@nettynerd.com

We encourage you to first address your concerns in writing to us. We will respond to your complaint in writing, in accordance with any legal timeframes. Additional information may be requested from you to fully understand and address your complaint.

If your issue is not satisfactorily resolved by us, or you prefer not to raise the complaint with us initially, you may contact the Office of the Australian Information Commissioner.

Changes to this Privacy Policy

• Right to Amend: We reserve the right to change, modify, or update this Privacy      Policy at any time, and such changes will be effective immediately upon their publication on our Site or through our Services, without liability to you.
• Your Acceptance: By continuing to use our Site or Services after any such changes,      you agree to be bound by the updated Privacy Policy.

This Privacy Policy was last updated on 28 March 2024.

Child Safety Policy

Our Aim

At Netty Nerd, our foremost goal is to create a secure, enjoyable, and educational environment for all children participating in our activities. We are dedicated to fostering a sense of inclusion and value in every child, regardless of their age, ability, gender, cultural background, or socioeconomic status. Our mission is to instill confidence in children, contributing to their mental and physical growth and overall happiness.

Our Commitment

Netty Nerd and its stakeholders, including employees, contractors, volunteers, parents, and participants, adhere strictly to our core values and beliefs concerning child safety and well-being. We have a zero-tolerance policy towards physical or mental abuse of children. Any allegations or safety concerns will prompt a swift and thorough review, leading to immediate action, which could include disciplinary measures, dismissal, or legal reporting.

Staff, Contractors & Volunteers

All individuals associated with Netty Nerd are required to follow our code of conduct that specifies standards when working with children and appropriate Working With Children Certification. Our stakeholders are empowered to report any observed risks or inappropriate behavior and are provided regular training to reinforce our commitment to child safety.

Training & Supervision

Netty Nerd places a high value on the training and continuous development of our team to ensure a comprehensive understanding of child safety responsibilities. This includes the ability to recognize, react appropriately to, and mitigate risks of child abuse.

Recruitment

We employ a rigorous recruitment process, ensuring that our team members are not only skilled but also deeply committed to child safety. This involves thorough background checks and ongoing education about our child safety policies.

Involvement of Children and Families

We actively encourage the participation of children, their parents, guardians, and families in the decision-making processes, especially in matters directly affecting them. We listen and value the input from our diverse community members.

Reporting & Responding to Allegations

Any allegations of abuse are taken seriously and handled with the utmost sensitivity and urgency. We maintain clear procedures for reporting and responding to such allegations and ensure that they are accessible to all stakeholders.

Privacy

In alignment with our Privacy Policy, we commit to protecting the privacy of all individuals involved in a report of abuse. Our policies are designed to ensure the confidentiality of the information while taking necessary action to safeguard children.

Continuous Policy Review

Netty Nerd regularly reviews and updates this policy to ensure compliance with current best practices and legal requirements. We remain committed to fostering an environment where the safety, well-being, and voices of children are at the forefront.